We’re sorry you haven’t been able to connect your account - we know how frustrating it can be.

Connecting your account can fail for a variety of reasons:

- Your institution might have changed their website or the way data is accessed, such as updating its login requirements (e.g., adding multi-factor authentication or additional security questions).

- Financial institutions may periodically prevent access to data aggregators. In this case, we'll work with individual institutions to restore connectivity as soon as possible.

- Your institution may have rebranded or merged with another corporation.

- Your institution might be conducting short-term server maintenance.

If you continue to experience issues over multiple business days, please email us at members@withplenty.com. We’ll look into the issue and will try our best to help you get reconnected.